Main Website

Our Menu

Find A Store

Doughnut Time

We are sorry that your order has arrived damaged, please let us know what has happened by clicking <a href="https://help.doughnuttime.co.uk/en-US/ssp/login" rel="noopener noreferrer" target="_blank">here</a>!Please ensure you take any photos of damage to your order as our team will need these in order to raise this with the courier. <h3 style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" id> </h3>

We are sorry that your order has arrived damaged, please let us know what has happened by clicking here!. Please ensure you take any photos of damage to your order as our team will need these in order to raise this with the courier.

My order has arrived, but its been damaged?

Shipping and Delivery

Where do you ship?

Will my doughnuts be fresh if being sent by post?

How long does shipping take and do you ship next day?

Can I select the time my order is delivered?

Does anyone need to be in for the time of delivery?

I can't find my confirmation email?

My order hasn't arrived, what happens next?

My order has arrived, but somethings not right?

Can I change something in my order?

Can I cancel my order?

Changes and Cancellations

Can I eat your doughnuts if I have a nut allergy or any other allergy?

Can I eat your doughnuts if I have a milk or egg allergy?

I have an allergy that you haven't listed above, what do I do?

What's in your doughnuts?

How are your doughnuts made?

How long do your doughnuts last?

How fresh are your doughnuts?

Do you have any vegan friendly doughnuts?

Do you have Gluten Free doughnuts?

How can I tell what doughnuts are Baked?

Are Baked cake doughnuts totally Gluten Free?

Is your Baked range suitable for people with Coeliac?

Allergens and Dietary

How do I place a corporate order?

Can I place an order for my wedding/party?

I have a Marketing/PR request, who should I contact?

Corporate and Events

My order has arrived, but its been damaged?Updated 8 months ago